Last Updated:  [06/22/2026]

Brida LLC ('Brida,' 'we,' 'us,' or 'our') operates bridarelief.com and related services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from us. By using our website or services, you acknowledge that you have read and understood this policy.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

1. Personal Information We Collect

We may collect or process the following categories of personal information depending on how you interact with us:

• Contact details: name, billing and shipping address, phone number, and email address;

• Financial information: payment card details, transaction history, and payment confirmation;

• Account information: username, password, preferences, and settings;

• Transaction information: products viewed, purchased, returned, or exchanged;

• Communications: messages you send us including customer support inquiries;

• Device information: IP address, browser type, device identifiers, and network data;

• Usage information: how you navigate and interact with our website and services.

2. How We Collect Information

• • Directly from you when you create an account, place an order, or contact us;
• • Automatically through cookies, pixels, and tracking technologies when you use our website;
• • From service providers who process data on our behalf (e.g., payment processors, fulfillment);
• • From third-party partners such as advertising and analytics platforms.

3. How We Use Your Information

3.1 Order Fulfillment & Account Management

• Process and fulfill your orders, returns, and exchanges;

• Manage your account and subscription;

• Send order confirmations, shipping notifications, and subscription reminders;

• Arrange delivery and manage logistics.

3.2 Marketing & Advertising

• Send promotional emails and offers (you may opt out at any time via the unsubscribe link);

• Display personalized online advertisements based on your browsing and purchase history;

• Run retargeting campaigns through third-party advertising platforms.

3.3 Security & Fraud Prevention

• Authenticate your account and protect against unauthorized access;

• Detect and investigate potentially fraudulent, illegal, or abusive activity;

• Secure our payment systems and protect customer data.

3.4 Legal Compliance

• Comply with applicable laws and respond to valid legal process;

• Enforce our Terms of Service and policies;

• Respond to disputes, chargebacks, and legal claims.

4. How We Share Your Information

We may disclose your personal information to third parties in the following circumstances:

• Service providers: Shopify, payment processors, logistics partners, analytics providers, and cloud storage vendors who process data on our behalf;

• Marketing partners: advertising platforms for targeted advertising based on your activity (you may opt out, see Section 7);

• Business transfers: in connection with a merger, acquisition, or sale of assets;

• Legal requirements: to comply with subpoenas, court orders, law enforcement requests, or other legal obligations;

• With your consent: when you direct us to share your information with a third party.

5. Our Relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information to provide and improve the shopping experience. Information you submit may be transmitted to Shopify and processed in countries other than your own. Shopify is responsible for the processing of your personal information within its platform. To learn more, visit: shopify.com/legal/privacy

You may exercise rights related to Shopify's processing of your data at: privacy.shopify.com/en

6. Cookies & Tracking

We use cookies, pixels, and similar tracking technologies to enhance your experience, analyze website performance, personalize content, and support advertising. You may manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.

7. Your Rights & Choices

Depending on where you live, you may have the following rights regarding your personal information:

• Right to Access / Know: request access to personal information we hold about you;

• Right to Delete: request deletion of your personal information;

• Right to Correct: request correction of inaccurate information;

• Right of Portability: receive a copy of your data in a portable format;

• Right to Opt Out of Sale or Sharing: opt out of the sale or sharing of your personal information for targeted advertising. Exercise this right at: bridarelief.com/pages/data-sharing-opt-out;

• Communication Preferences: opt out of promotional emails at any time via the unsubscribe link in any marketing email.

If you reside in the UK or European Economic Area, you also have the right to object to or restrict certain processing and to withdraw consent where we rely on it as our legal basis.

We honor the Global Privacy Control (GPC) opt-out signal. If you visit our website with GPC enabled, we will treat this as an opt-out request for targeted advertising for that browser and device. Learn more at globalprivacycontrol.org

8. Children's Privacy

Our services are not directed at children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly. As of the date of this policy, we do not knowingly sell or share personal information of individuals under 16 years of age.

9. Data Security & Retention

We implement commercially reasonable security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. We recommend you do not communicate sensitive information over unsecured channels.

We retain your personal information for as long as necessary to provide our services, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. If we transfer data from the European Economic Area or United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent instruments approved by the relevant UK authority.

11. Complaints

If you have concerns about how we handle your personal information, please contact us using the details below. If you are in the EEA, you have the right to lodge a complaint with your local data protection authority. A list of EEA supervisory authorities is available at: edpb.europa.eu

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page, update the 'Last Updated' date, and provide notice as required by applicable law. We encourage you to review this policy periodically.

13. Contact Us

For privacy-related questions, requests to exercise your rights, or concerns:

Brida LLC
73 Omega Dr, Suite 140, Newark, DE 19713, United States
Email: legalsupport@bridarelief.com
Website: bridarelief.com